Position: Field Engineer Intern

BU: Appliances BU

Location: Bldg. A5, No. 1528 Gumei Road, CaoHeJing High Tech Park, Shanghai

Overview:

Assist team members on VOC collection, solution design, service before and after sales, SFDC maintains, basic work of seminars. Teaming with Field Engineers, Development Engineers and Product Managers to project and accounts assist and drive.

Key Tasks:

Participate in the development of new customers and projects

Assist team on the VOC collection, solution design, service before and after sales.

Assist team to gather needed information to make the design input available as complete as possible.

Work out, prepare and present TE proposals (product selection, design solutions and project objectives)

Gain, correctly interpret and apply to customer information, internal data and research results (markets, competition, technology roadmaps, trends)

Support development, testing, evaluation of TE products within customer applications

Interface between the TE Engineering design team and the customer to ensure that both sides understand the requirements and have all needed information available

Coordination and early involvement of and on-time communication with all involved TE internal departments (account manager, engineering, production, project management, marketing, etc.)

Ensure on time customer delivery of all information, including samples and supporting design and product verification activities

Provide regular project status updates to the involved parties, especially the Account Manager

Stay in permanent contact with the customer and report project status and feedback

Attend project meetings and conduct regular customer calls and presentations

Do problem solving and assessing technical complaints

Support quality teams in solving problems with TE products with on-site evaluation and detailed discussion with customers

Key Goals & Objectives:

Project Pipeline identification and conversion

New Product Stream development, implementation in current and new platforms

Drive Extraordinary Customer Experience – Exceed customer expectations

Key Qualifications, Experiences & Knowledge:

Must have at minimum a bachelor’s of engineering degree– electronics / electrical with mechanical aptitude preferred

Ability to have broad knowledge of the Tyco Electronics’ technology and product portfolio

Ability to gain the relevant market standards and key product design requirements

Excel, Word expertise with project management and opportunity pipeline data base

Open thinking and good teamwork and communication skills

Fast and excellent learning ability

English Skill meet or above CET-6

Particular Skills& Abilities Required:

Ability to understand technical solutions with current and new products

Ability of creative, analytical and structured thinking to execute on priorities

Interpersonal and influencing skills and the ability to build credible relationships with multiple organization functions (inside TE and at customers)

Basic presentation skills

Ability to meet and exceed targets

Other:

Demonstrated behaviors and values at TE standards

At least 4 days per week

Flexibility in travelling

English language skills

Fully acquainted with the computer and common software