客服单证部职员/CS Documentation实习招聘-赫伯罗特实习生招聘-实习僧

客服单证部职员/CS Documentation

2021-10-27 22:32:40 刷新

200-250/天上海大专 5天／周实习13个月

1-2年工作经验欢迎的应届毕业生

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职位描述：

Main Objectives of this position:

- Ensures the timely and accurate production and release of Ocean Bills of Lading. Builds and maintains an open line of communication with the respective customer base and acts as a problem solver.

- The tracking and tracing of all bookings once they have been confirmed to a vessel.

- Coordinates with terminal operations to assure the most efficient and effective handling of cargo.

Function and duties:

Tasks

- Assigns rate of exchange

- Verifying that customer is in good credit standing and sending bills of lading through the Accounting

department to confirm accuracy

- Ensures that vessels do not sail over and under booked, re-routing of shipments when necessary

- MTD create

AMS/ACI relevance check/ MTD details definition/ Captain’s care MTD creation

- Freight details check

Revenue definition/ Payer/collector assignment/ Finalize revenues

- Issues Vessel Certificates to the customers

- MTD distribution

SWB upload/ MTD print/ Sign OBL/ MTD release

- Making sure that Export Customs references are submitted in a timely manner for cargo sailing out of the country

- Preparing and delivering documents to customers and government/customs agencies regarding overseas export shipments

- Monitors workflow to assure that documents are completed and released within the specified timeframes to ensure smooth delivery of cargo

- Running of vessel schedule reports for missing cargo, providing customers with cargo status updates

- Coordinate arrangements with the customer and Operations team should cargo or documentation miss the vessel cutoff date

- Creates and issues invoices for prepaid charges as necessary (Invoice creation/ print/ Invoice distribution)

- Issues Process Exception Advises (PEA’s) for any breakdown in process

- Lending assistance in the resolution and correction of brokerage disputes in conjunction with the Sales and Account Payable department

Qualifications and Technical Job Requirements:

- Education: College degree or above

- Have experience in the Maritime Industry or the equivalent combination of education and experience preferred.

Also welcome new graduator

- Effective communicator, fluent in English and Mandarin, both verbal and written

- Ability to work independently

- Positive and pleasant attitude, a team-player

- Willing to work under high pressure

- Understand what Hapag-Lloyd offers customers and what routes, equipment, rates and services are available.

- Uses questioning to identify the specific problems and related information. Logically determines approach to solving the immediate problem. Identifies parties that need to be involved in tracing shipments and issues. Makes appropriate contacts and works out a reasonable solution.

- Uses word processing software efficiently and effectively. Uses spreadsheet software as a tool for tracking work. Uses other software appropriate to work demands and effectively applies other components of MSOffice required by the job.

- Issue vessel certificates to the customers

投递要求：

简历要求：中文

截止日期：2018-04-10

工作地点：

虹口区四川北路1350号利通广场8楼收起地图

求职中若出现虚假宣传，收取财物等违法情况。请立即举报

当前职位已下线

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